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Policies

Child Drop-off and Dismissal Policy
The following policy applies to children enrolled in preschool and children’s classes (Ages 3-12).  In order to keep your child safe, please escort him/her to class every day.  If anyone other than yourself is to pick your child up, please write a note and give it to the instructor at class.  A photo id must be shown when picking up children from class. If you give your teen permission to walk home or to meet you outside after class, then you must write a note stating this and give it to the instructor.

Class Registrations
Register for fall 2013 classes and receive 10% off the tuition. Use coupon code fall13early10 when registering online. Excludes private art lessons, private music lessons and Reiki classes. Sweetwater does not offer reimbursement if coupon code is not used at the time of registration.

  • Online: Register for summer 2013 classes + camps online. Click here for details.
  • By phone: You may register by phone only if you will be paying by credit card. We accept Visa, MasterCard, Discover and American Express.
  • In person: You may register in person Monday, Tuesday and Thursday 9:00 a.m. to 9:00 p.m., Wednesday 1:00 to 9:00 p.m., Friday 1:00 to 8:30 p.m., Saturday 9:00 a.m. to 12:30 p.m. Classes are filled in the order registrations are received. We do not send a confirmation letter. It is the responsibility of the student to appear in class on the correct day and time without additional notice.

NEW Transfer Policy
Class transfers must be made at least three business days prior to the start date of the class. Students are responsible for paying any difference in price for the class that they transfer to. Transfers can only be made to classes in the same session. Classes are nontransferable between students. Students must call 412-741-4405 to transfer to a class; transfers cannot be done online.

Late Registrations
Students may register for any class, space permitting, before the second class. However, class fees are not prorated, and cancellation decisions are made 2 days prior to the start date.

Membership
Effective September 1, 2013, cost of a membership is $50 for an individual and $80 for a family. Memberships last one year and are non-refundable.  Family memberships apply to immediate family members only. Click here to learn more about Sweerwater memberships.

Materials
All materials, unless otherwise noted, will be supplied by students at their own expense. A list of necessary materials can be found online.

Sweetwater Course Policy
Sweetwater makes every effort to maintain the schedule of courses as indicated in the catalog. However, we reserve the right to cancel courses, change instructors and combine classes when necessary without prior notification.

Cancellations and Refunds
Sweetwater does not offer make-up classes or tuition reimbursement for student absenteeism. Sweetwater does not prorate tuition for classes that the student cannot attend.

If Sweetwater must cancel a class due to insufficient enrollment, registered students will be notified 2 days before the start date, and tuition will be reimbursed within 30 days of notification.

If the student must cancel his/her enrollment in a course, the following cancellation policy will apply:

Class cancellations must be made at least 3 business days prior to the start date of class. Students may receive either a partial refund ($25 cancellation fee will be applied) OR a credit voucher in the full amount if they cancel no less than 3 business days before the class start date. No refunds or credit vouchers will be given without 3 business days notice.

Inclement Weather Policy
Sweetwater makes every effort possible to keep its programs running during periods of inclement weather. Closing decisions are based on weather alerts, road and school closings and the ability of the Sweetwater staff to get to and from the Center and operate the facility safely. In case of closing and/or program cancellations, Sweetwater will update its website's homepage and main voicemail: Website: www.SweetwaterArtCenter.org Main Voicemail: 412-741-4405 PLEASE NOTE: Sweetwater no longer calls students to inform them of class cancellations due to inclement weather. In the event that Sweetwater cancels a class due to inclement weather, a make-up class will be scheduled. If a make-up class cannot be scheduled, students will be issued a credit voucher or refund for the cancelled class.

Studio Rental
Students and members may rent the ceramic studio whenever the schedule permits. Studio rentals are not to be used for business purposes. Please refer to our Studio Rentals page for additional information and pricing.

Pottery Studio Firing/Glazing Fee
Due to the increasing cost to Sweetwater to fire the work of those who are not enrolled in a class but who wish to rent our studio and work independently, a firing/glazing fee of $15 will be charged at the time clay is purchased. Students who are enrolled in a class, have paid their material fee and wish to work on projects on their own are exempt from the firing/glazing fee. The firing schedule will give priority to the work of students currently enrolled in a class.

Non-Discrimination Policy
Participation in the classes, workshops and camps, scholarship programs, and activities of Sweetwater Center for the Arts is open to all without discrimination based upon race, color, creed, religion, national origin, age, gender, sexual orientation, or non-job related disabilities. Sweetwater Center for the Arts is an equal opportunity employer.

Sweetwater welcomes individuals with disabilities to our facility and to participate in our various programs. Sweetwater is accessible to persons using a wheelchair and persons with limited mobility on both the lower and upper levels. Sweetwater's gallery, located on the mezzanine, is not accessible for those using a wheelchair or for those with limited mobility.  Accessible entrances include the Bank Street entrance (lower level) and Sweetwater's parking lot entrance (upper level).  Reserved parking is available for people with disabilities on Bank Street and in Sweetwater's parking lot.  For inquiries concerning programming accommodations, please contact Gretchen Fatula at 412.741.4405 or gfatula@sweetwaterartcenter.org. Large print materials are available upon request.

Discarded Artwork
Sweetwater is not responsible for student artwork left behind at the center after the completion of a class.

 

 


 

 

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